— The knowledge base can be used separately from the chat;
— Added a method that returns Navigation. This allows you to embed the Knowledge Base in applications that use a TabBar (tabs with sections at the bottom), or open it at a location you specify;
— You can send the client a button that leads to a specific article, rather than to the entire database;
— Added tags to negative feedback and the ability to customize them. If a client doesn't like an article in the Base, he can not only leave a comment, but also choose a problem from the suggested tags. By default, they made such tags: "There isn't an answer to my question", "There aren't illustrations", "The instruction doesn't work", "Small font" and "It's hard to find what I'm looking for".